Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 14, 2022 - 06:01 PDT
Scheduled
As a follow-up to last weekend’s hosted system network and power infrastructure upgrades, we will be completing the upgrade of our internal data network to fibre optics.
Details of Changes
In order to provide our hosted customers with the most performant data network connections, we will be upgrading our internal hosted services network to fibre optics. As a result, we will bringing our network down momentarily to complete this update.
Thursday July 13, beginning at 6:00am and taking approximately 15 minutes.
What to do if you encounter issues
We are making every effort to keep any working-hour downtime to zero. However, during this maintenance window, the affected systems will be unavailable, and running COUNTERPOINT connections will be disconnected. We apologize for any inconvenience this may cause. If you encounter issues outside the maintenance window, and outside regular hours, please contact our support team via our after hours number.
If you have any questions or comments regarding this maintenance please feel free to contact us at our support email, support@amscomp.com
Posted Jul 13, 2022 - 09:24 PDT
This scheduled maintenance affected: autoecat (Website), JDispatch (API Services, Website), AMS VoIP Services (Hosted PBX Services), and Counterpoint ASP, Counterpoint Cloud.